About

Kim Smylie has had a very successful hairdressing salon which was formed in 1983 by her mother, in 1989 till 2001 she was the sole proprietor, during which time she successfully opened up a barber shop, and both these businesses are still running successfully today.

Kim worked for professional’s real estate as a sales consultant, during that time she found her passion for sales and marketing.

Her  Motel management career started in  2004 until Now, during which time she has managed a Lodge and conference centre been headhunted by former employer to manage a five star qualmark motel, managed a time share holiday resort for  5 ½ years during that time the business went  from  a one staff employed business up to employing 13 part-time and 2 full time staff, the turnover has triple within 2 years. 2006  was awarded overall winner in its seal of quality award for the corporate events guide. 2007 was awarding Enterprise  “Best small business award” and “Tourism award” 2008, 2009 & 2010 Corporate Events Guide People’s Winner Best Nationwide Conference Venue”

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General Manager to “The Comfort Inn ” in Western Australia which consists of 35 Staff members,  64 rooms, Licensed Restaurant with seating for 55 open for breakfast and dinner, Buffet area with seating for 80, Licensed Bar, Conference Room for up to 40 people.

Privately owned and part of the Choice Hotels Franchisee, achieving   consistently   “Choice Hotel Australasia Gold Award “for 2010, 2011, 2012, 2013, 2014 & 2015.

Restaurant is one of the top restaurants in the region, gaining a wonderful reputation and open to the public as well as onsite guests

Vivienne Labone –  Advisor & Senior Consultant 

Has an extensive background as a small business owner, qualified standards auditor and has been an advisor in business and business development for the past 15 years. Viv also brings a wealth of knowledge in staff training, risk assessments, discipline issues, quality controller,  and gap analysis.

Her last venture in business involved taking onboard  a ‘run down’ café and turning into a viable and successful operation. This was achieved by  renegotiating  the lease, re branding, complete refurbishment and reviewing all operations within the business including- accounting, menu, minimum standards ( health and safety/hygiene/food preparation/staff training/front of house management and appearance), employment contracts, performance standards and appraisals along with marketing using social media, radio and local advertising.

 

 

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